Evaluate Performance and Potential of Team: Use Skill Will Matrix

Businessman in suit having a presentation with charts on tv screen in the conference rom. Team meeting.

The Skill-Will Matrix, also known as the “9-Box Model,” is a tool used to evaluate the performance and potential of individual team members. The matrix is divided into nine boxes, with each box representing a different level of skill and will. The matrix is divided into two main dimensions:

  1. Skill: This dimension assesses the individual’s current level of skill and expertise in their role. It looks at the individual’s knowledge, experience, and ability to perform the required tasks.
  2. Will: This dimension assesses the individual’s level of motivation, commitment, and attitude towards their work. It looks at factors such as work ethic, ownership, and initiative.

The matrix is divided into four quadrants:

  1. High skill, high will: Individuals in this quadrant have high levels of skill and will and are considered to be high performers.
  2. High skill, low will: Individuals in this quadrant have high levels of skill but low levels of will. They may be considered to be underperforming.
  3. Low skill, high will: Individuals in this quadrant have low levels of skill but high levels of will. They may be considered to have potential for growth.
  4. Low skill, low will: Individuals in this quadrant have low levels of skill and will. They may be considered to be underperforming.

The Skill-Will matrix is a useful tool for managers to evaluate the performance and potential of their team members, and to identify areas for improvement and development. It also helps managers to understand the strengths and weaknesses of the team members, and to make better decisions about things such as promotions, transfers and training.